1. Introduction

Welcome to FLAWLESS AESTHETICS & BEAUTY LTD ("we", "our", "us"). This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you interact with us.

2. Contact Information

Company Name: FLAWLESS AESTHETICS & BEAUTY LTD

Address: 6 St. David Road, Prenton, United Kingdom, CH43 8SN

3. Information We Collect

• Personal Data: Name, phone number, email.
• Booking Information: Appointment details, preferred services.
• Payment Information: Processed securely but not stored.
• Health Information: Allergies or medical concerns (with consent).

4. How We Use Your Data

We use your data to:

• Manage appointments and provide beauty services.
• Communicate updates and promotional offers.
• Comply with legal and financial regulations.

5. Data Retention

We retain personal data only as long as necessary:

• Appointment records: 2 years
• Marketing data: Until you opt out
• Financial records: 6 years (legal requirement)

6. Sharing Your Data

We do not sell your data. We may share it with:

• Service providers (e.g., payment processors).
• Legal authorities if required by law.

7. Security Measures

We take steps to protect your data through secure systems and limited access.

8. Your Rights

You have the right to:

• Access your data.
• Request corrections.
• Request deletion (where legally allowed).
• Opt-out of marketing communications.

9. Cookies and Tracking

We do not use online tracking. Any future changes will be reflected in this policy.

10. Changes to This Policy

We may update this policy. The latest version will always be available upon request.

11. Complaints

If you believe your data has been misused, you can contact the UK Information Commissioner’s Office (ICO).